Patient Relations

The Mission of OSF HealthCare and Children’s Hospital of Illinois is "to serve persons with the greatest care and love in a community that celebrates the gift of life." To fulfill that Mission, the Sisters, administration and staff of Children’s Hospital of Illinois are dedicated to practices that improve patient safety and ensure that our patients receive the very best care.

Patients, family members, and visitors at Children’s Hospital of Illinois are encouraged to express their views about hospital services. While your child is a patient at Children’s Hospital of Illinois, please express any concerns you may have to the staff that are taking care of you. Ask to speak to a supervisor or manager if you feel that your questions have not been answered or if you still have concerns.

If you have questions or concerns related to your hospital experience after you have received care or discharged, please contact the Patient Relations department.